Nov
20
The club shop has a sale on for Christmas from Sat 23rd November until Sunday 1st. The sale price list is now in the downloads section under Newsletters.
Terenure College RFC are delighted to announce the first ever Ladies Monday Night Lights Tag League. This league is open to everyone and we are looking for existing teams to join and more importantly we want individuals and groups of friends to come down and we will arrange teams. There will be a Autumn League starting October the 7 / 14th and a Spring League starting in February. The cost for a individual is 80 euro which includes 20 euro on a bar card and covers both leagues, or 250 euro for a team for each league. We will be also looking at having a number of friendly games before Ulster Bank AIL games and we will be organising social events during the season. We are looking to get everyone involved in a League full of excitement and fun. For the next couple of Mondays staring Monday the 23rd we are having training sessions in the Club at 7 for everyone, so come along and “ Give Tag a Try “ . For more information contact Ian Morgan on 086 38575761 mail imorgan@labeltech.ie or Jon Anderson our Ladies Tag Coach on 087 2832023 mail jonand1@gmail.com
Please email your CV to darragh.odoherty@iconplc.com if interested in applying. Job description below.
IT Support Analyst II
Description
This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries.The IT Support Analyst II provides IT support to end-users in Europe, analyzes and troubleshoots tickets recorded in the helpdesk system.
As an IT Support Analyst II you will also provide desk-side assistance to staff when an issue cannot be resolved using our remote access tools and second level support to your IT colleagues by assisting them with more complex hardware, application and operating system issues
Overview of the role
- You will provide local and remote telephone support from our Call Centre system when called upon in a prompt, professional and polite manner
- Participate in the daily support of IT equipment such as workstations, laptops, telephony, printers and audio visual systems in the Dublin office.
- With excellent communication and problem-solving skills, you will work to help users with computer software or hardware problems and deal with enquiries on the use of specific software, such as database, word processing, electronic mail, operating systems, and printing. You will also perform troubleshooting to isolate and diagnose common problems and work with other IT Department Staff such as Level 3 Teams in the resolution of related issues.
- You will proactively research and report on issues to Manager with suggested improvements.
- You will prepare our systems with ICON’s Software image and deploy to staff
- Prepare technical documentation for our in-house knowledgebase
- You will update helpdesk tickets regularly and maintain an up to date history.
- Maintain our stock inventory, ensuring all repairs are carried out on faulty hardware in line with our contractual agreements with vendors.
- Provide IT support to our numerous Meeting Rooms in the building.
- Any other upgrade/implementation projects as assigned by IT Management.
Role Requirements
- A consummate communicator with excellent organisational and customer service skills, you will have strong technical knowledge of computer hardware, computer operating systems and desktop applications. You should be fluent in English with a degree in a computer related discipline or sound relevant experience in a similar role; or equivalent combination of education and experience.
- It is essential that you have experience of all current Microsoft Windows platforms including: Microsoft Active Directory Services, Microsoft Office 2000/2003, Windows XP/7, DNS / WINS / DHCP / TCP/IP, Strong knowledge of LANS / WANS and Hardware maintenance (Video / network cards, RAM upgrades) along with good knowledge of Exchange – User account setup, access permissions etc.
- It would be desirable for you to have experience of the following including: Citrix Presentation Server, Exchange 5.5 / Exchange 2003 Client Expertise, Microsoft Lync, BlackBerry Devices, VOIP Phone Systems, Altiris Deployment Solution and Polycom Video Conferencing Systems
Benefits of Working in ICON
Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package. This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.
We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.
Jan
01
A new jobs feature has been added to the site. We hope you find it useful.
To submit a job please click here.
To apply for a job please click here.
Telesales Executive
The Company
Construction Information Services (CIS) are currently seeking an experienced Telesales executive to join the Sales & Marketing department.
Construction Information Services is Ireland’s leading provider of sales and project leads for the Irish construction industry – North & South. The company has served the construction and allied sectors for 40 years and currently has over 1, 500 customers. CIS are based in Beacon Court, Sandyford, Dublin 18.
The Product
CIS publish researched information on all planning and construction activity throughout the 32 counties on a daily/weekly basis via Online (www.cisireland.com), email and hardcopy.
The Role
We are looking for a telesales representative with a proven track record in hitting targets. You will be expected to deliver a monthly sales target as agreed with the sales manager.
Main Duties will include:
- Proactive outbound selling of the CIS range of services
- Conduct online ‘WebEx’ demonstrations with prospective clients
- Work with the sales manager to produce prospect lists for direct mail campaigns
- Follow up direct mail campaigns to uncover sales leads
- Retain existing clients through proactive customer service calling
- Winback lapsed clients or those lost to competition
- Maintain your sales pipeline
- Report weekly performance against KPI’s to the Sales Manager
Education
Preferably 3rd level
Experience
Experience in an outbound telesales environment would be advantageous
Personal Skills and Qualities
You must have an excellent telephone manner and be an expert at selling and closing over the telephone. You must be an excellent negotiator and be passionate about your next call. We are looking for someone who has the motivation and drive to win business.
Terms & Conditions
Hours: Mon – Fri 9am to 5.30pm
Holidays: 21 Days
Please send applications and CV to Mr Gerard Chadwick, Sales & Marketing Manager, Suite 8 The Mall, Beacon Court, Sandyford, Dublin 18 or email to gchadwick@cisireland.com
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